Last updated: May 22, 2026
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with all tags intact, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact us at talyshop.eg@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For any questions regarding returns, feel free to reach out to us anytime at talyshop.eg@gmail.com.
Please inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right for you as quickly as possible.
Certain types of items cannot be returned due to hygiene and safety reasons, such as personal care goods, body-sculpting/support gear, or personalized items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Note: Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we approved your return, please contact us at talyshop.eg@gmail.com.